skincare from the vine

Customer Support

Kenshar Products is committed to providing products of high quality and would like to hear from you on what you like about our products and also how we can improve. Please email us with your comments by using the email form on the 'Contact Us' page. 

Shipping Policy: 

In stock items will be shipped within 1-2 business days. Our goal is to ship your order to you quickly and economically. Orders often go out in one business day. Please note that the time listed above are times the items are expected to take in transit Orders placed after 2:30pm Eastern Standard Time do not process until next business day. All orders received over the weekend (Friday - Sunday) will not be processed until Monday morning. 

Free shipping is available for orders $25.00 and over within the Continental United States. Free Shipping is not available to destinations outside the lower 48 states. 

Free shipping will be via Priority or Ground Mail and should take about 2-3 business days in transit. 

Return Policy:

Kenshar is committed to our customer's satisfaction with our products. Unused products may be returned by mail within 30 days of purchase when accompanied by the following: original receipt packing slip all original packaging.

 

The Return Address is:

Kenshar Fruit Vine Products

7413 Silent Willow Ct.

Manassas, VA 20112

 

A Kenshar store credit will be issued for all returns and can be used on your next purchase.